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Shipping & Handling
Orders are shipped only in the continental USA. If you have a USA military address or if you are located in Alaska, Hawaii, the US Virgin Islands, or Puerto Rico and are interested in purchasing our products please contact us with your request before making any order. This may simply mean we will have to adjust the shipping or the way we ship to you. Please be specific about the products you want and the quantity as this will expedite your order. We will promptly let you know of any changes needed to accomplish your order.
Orders paid by e-check may take an additional 3 to 5 days beyond what is noted here to process.
Please note in some cases products may ship separately on an order.
Notice Regarding UPS Charges:
PLEASE NOTE: When ordering any other products along with a custom sling order, custom precut vinyl strap order, or vinyl tire order all items within the order will have the shipping time of the custom items products.
Pre-Cut Vinyl Straps or Vinyl Tires are shipped out within 2 to 6 business days (depending on quantity) and should arrive in most locations in the USA under 4 to 13 business days after the purchase date.
Special Notice for Custom Standard Parallel
Replacement Sling orders:
For orders produced before 3/28/17 our turnover time is 8 to 12 business days from the invoice date. Orders from 3/28/17 to now are at 10 to 15 business days from the invoice date.
Umbrella frame replacements are shipped out within 2 to 3 business days of the purchase and should arrive in most locations in the USA under 8 business days after the purchase.
Fabric by the yard is shipped out within 2 to 5 business days and should arrive in most locations in the USA under 9 business days after the purchase.